Introduction

At Saas Guru (saas-guru.info), we respect your privacy and are committed to ensuring the protection of your personal data. This GDPR Compliance Policy outlines how we collect, use, store, and protect your data in full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy applies to all products, services, and activities performed on our website.

1. Data Controller

The data controller responsible for processing your personal data is:

  • Saas Guru
  • Website: https://saas-guru.info
  • Contact Email: [Insert company contact email]
  • Contact Address: [Insert company address, if applicable]

2. Personal Data We Collect

We collect and process various types of personal data, depending on how you interact with our website. These include:

a) Data You Provide Directly:

  • First name and email address through forms (e.g., newsletter subscriptions).
  • Feedback or support inquiries submitted on the website.
  • User-submitted content like comments (if enabled on posts).

b) Data Collected Automatically:

  • IP address, geolocation, browser type, and device details (via analytics tools).
  • Cookies and tracking data for a better user experience.
  • Behavioral data such as duration of website visits, pages viewed, and interaction with ads.

c) Data from Third-Party Integrations:

  • Data from analytics services (e.g., Google Analytics, Semrush).
  • Advertising platforms (e.g., LinkedIn, Facebook).
  • Payment processors for lifetime deals where applicable (e.g., AppSumo).

3. Purpose of Data Collection

We process your data for the following purposes:

  • To deliver, improve, and personalize the content and services we provide.
  • To respond to your inquiries or support requests.
  • To analyze website traffic and user behavior for performance optimization.
  • To send relevant marketing communications, newsletters, and promotional materials upon user consent.
  • To ensure legal compliance and manage security risks (e.g., spam prevention).

4. Legal Basis for Data Processing

We process personal data under the following legal bases:

  • Consent: When you subscribe to a newsletter or opt-in to marketing emails.
  • Contractual Obligation: To fulfill services requested (e.g., access to paid content, exclusive tools, etc.).
  • Legitimate Interests: To analyze and improve website performance, prevent misuse, and secure our platform.
  • Legal Compliance: In the event of legal disputes or compliance requirements from EU data laws.

5. Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze website traffic. You will be provided the option to allow or deny non-essential cookies upon your first visit.

Types of Cookies:

  • Essential Cookies: Needed for website functionality.
  • Analytical Cookies: For traffic analysis and performance measurement (e.g., Google Analytics).
  • Marketing Cookies: For ad personalization via platforms like Meta and LinkedIn.

You can modify your cookie preferences via your browser settings or the cookie banner provided on the website.

For more details, read our [Cookie Policy].

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectify: You can update or correct your data if it is inaccurate or incomplete.
  • Right to Erasure: You can request deletion of your data, subject to exceptions like legal compliance.
  • Right to Restriction of Processing: You may request limited use of your personal data.
  • Right to Data Portability: You can receive your personal data in a structured format or have it transferred to another data controller.
  • Right to Object: You can object to processing done on the basis of legitimate interests or direct marketing.
  • Right to Withdraw Consent: For processing based on your consent, you can withdraw it at any time (e.g., unsubscribe from newsletters).

To exercise any of these rights, email us at [Insert company email].

7. Third-Party Data Sharing

We do not sell or rent your personal data. However, to provide services, we may share your information with:

  • Service Providers (e.g., hosting services, analytics platforms like Google Analytics, email marketing tools like Mailchimp, etc.).
  • Payment Processors when you make transactions through our partnered platforms.
  • Compliance Authorities if required by law.

We ensure that all third-party services comply with GDPR and process data securely.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Newsletter subscription data: Retained until the user unsubscribes.
  • Analytics data: Retained for a maximum of 26 months.
  • Support inquiries: Retained for up to 12 months after the resolution.

9. Data Security

We take appropriate technical and organizational actions to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption for all data transmitted via our website.
  • Regular updates and monitoring of security protocols and systems.
  • Controlled access to personal data by authorized personnel only.

In the event of a data breach that affects your personal data, we will notify affected parties and local authorities within 72 hours, as per GDPR mandates.

10. International Data Transfers

As a global platform, we may transfer your data outside the EU/EEA, particularly if third-party service providers (e.g., Google, Meta) are located in such regions. All international transfers comply with GDPR safeguards, such as the EU’s Standard Contractual Clauses (SCCs).

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect or process data from children. If discovered, such data will be deleted promptly.

12. Updates to this Policy

We reserve the right to modify this policy as needed to comply with legislative updates or to enhance our practices. The latest policy will be available on the website, and significant changes will be communicated via email or prominently displayed.

13. Contact Us

If you have any questions, concerns, or requests regarding this GDPR Compliance Policy, contact us at:

  • Email: Basant@saas-guru.net

By using our website, you agree to the terms outlined in this GDPR Compliance Policy.